- Are extras such as breakfast also charged via myroom24?
- What do I need to consider in terms of hygiene standards?
- Can I cancel the guest`s booking?
- Can I cancel a guest's booking ahead of time?
- What happens if the guest cancels or wants to leave earlier during their current month?
- What are my duties as a host?
- Does cooperation make sense even if I work with other booking portals?
- We have not received a booking via myroom24 for a long time. What can we do?
- Unfortunately, the guest has left us incorrect account information for repayment of the deposit. What can we do?
- A guest cannot deposit the deposit. What should we do in such a case?
- How to contact a guest?
- The guest requests an invoice. How do I issue this for the guest?
- How do I store a billing address?
- How do I deposit payment details of my accommodation?
- Can I block certain time periods for booking?
- What is the difference between an instant booking and a booking request?
- Between which cancellation policies can I choose?
- How is the listing process of a room?
- What target group do you reach as myroom24?
- In which cities/countries can I list my accommodation?
- How much is the commission rates at myroom24?
- Which listing packages does myroom24 offer?
- What does it cost to advertise on myroom24?
- What conditions do I have to fulfill in order to list my accommodation on myroom24?
- Will I receive an invoice to the company address?
- Can I as a company book accommodation for an employee?
- Do pets create additional costs?
- Is there a laundry service?
- Are parking, breakfast and in-house gym/spa included in the price?
- Can I book extras via myroom24?
- Does the room get cleaned regularly?
- Are there cooking facilities?
- Can I bring my own stove/microwave?
- Can I use the wifi free of charge?
- Can I visit the accommodation beforehand?
- How flexible are the bookings through myroom24?
- Can I book longer than 6 months?
- How long can I book for?
- How do I use the search filters?
- How do I search for accommodation?
- What advantages do I have through myroom24?
- What is myroom24?
- What happens if I fall ill before arriving at Corona and cannot use the reservation?
- What happens if I get sick with Corona during my stay?
- Do I have to be vaccinated or recovered to book accommodation?
- What are the entry requirements?
- What are the corona regulations in my accommodation?
- How can I contact an accommodation?
- How can I contact myroom24?
- How can I rate the accommodation?
- How can I rate myroom24?
- I cannot log in. What should I do?
- Is it mandatory to provide an e-mail address and a telephone number?
- How can I create an account with myroom24?
- Can I cancel during the stay?
- Can I cancel before arrival?
- What are the cancellation types?
- Why do I only receive one invoice for the service fee from myroom24?
- How do I receive an invoice for my booking?
- Do I have to pay the broadcasting tax?
- What is the service fee for?
- How and when will I get my security deposit back?
- What is the security deposit amount?
- What is the security deposit for?
- Do I already have to pay the total amount at the time of booking?
- Can I add another payment method in my myroom24 profile?
- Will the monthly installment be automatically deducted from my selected payment method?
- What are the payment options?
- Do I get a housing provider confirmation?
- Between which hours can I check in at my accommodation on the day of arrival?
- What does "Pending" mean?
- Can I arrive a few days later than my original arrival date?
- Can I pay for my accommodation at a later date?
- How do I pay for the following months?
- Can I book on site at the accommodation at the prices indicated on the website?
- Can I make a reservation for accommodation by phone or e-mail?
- Does the payment for the booking have to be made by myself ?
- How can I book a room?
- Are there any booking requirements such as Schufa information etc. to make a booking with myroom24?