If a host cancels a confirmed reservation, a fee will be deducted from your first payout after the cancellation.
The amount depends on when you accepted the reservation and how close to check-in you cancel the reservation:
More than 7 days before check-in, the host will be charged €50.
Less than 7 days before check-in, the host will be charged 100€.
Less than 24 hours before check-in, the host will be charged 150€.
Refund to guests:
The host cancels the booking before check-in: the guest will receive 100% of the
of the amount originally paid
The host cancels the booking after the guest has checked in:
The guest will receive a refund of the amount for the day of cancellation and all following
Days until the end of the paid period.
The host cancels the booking due to the guest's misconduct:
The guest will not receive a refund and the host must inform myroom24 of the reason.
Can be used to blacklist guests for drug possession/use etc on our site.