Skip to main content
Help Center Help Center home page
  • Back to homepage
  1. Help Center
  2. For guests
  3. Reserve & Book
  4. Your reservation

Your reservation

  • Can I arrive a few days later than my original arrival date?
  • Some personal items are missing after the cleaning staff was in the room. Who do I contact?
  • Can I book several rooms at the same time?
  • When booking, certain features were specified, but unfortunately they are missing in the room. Who do I contact?
  • Can I get two single beds in my room for two people?
  • Can I select a specific room?
  • I would like to leave two weeks early. Can a relative/acquaintance use my room for that long?
  • Can I change the date of my arrival?
  • I have not received a booking confirmation. What should I do?
Help Center
Deutsch